Our Privacy Policy

Introduction to Our Privacy Policy


This privacy policy explains how Compucare Systems Ltd use any personal information we collect about you when you use our website or contact us via any other means.


Within this Privacy Policy (We’, ‘Us’ or ‘Our’) refer to Compucare Systems Ltd, Lee House, Lower Rd, London CR8 5NH. Registered in England, Company No: 304918. As it relates to the General Data Protection Regulation we are both a data controller and data processor with respect to the personal information we collect and process about you as explained in this privacy policy. Compucare Systems Ltd is a privately-owned Information Technology company in England, serving SMEs and charities.


What information do we collect and how is it collected?


Compucare Systems Ltd collects data about individuals, usually within a business context. We only collect basic personal data such as name, address, email, and phone number excluding any special types/categories.


Personal data may be gathered from information that you provide by filling in forms on our website www.compucaresystems.co.uk, when you ask us to contact you or for placing/fulfillment of orders for our products and services.


Compucare Systems Ltd treats all data about individuals as Personal Data and We act as the ‘Controller’ of the personal data you provide us, which means that we control what happens to the data while it is in our possession. We need to store this basic information about you to respond to your queries and to deliver our products and services to you. We will not collect any personal data from you unless we need it to provide these services to you. We may also collect information when you voluntarily complete customer surveys or provide feedback. Basic website usage information is collected using cookies.
 

How do we use the information collected about you?


We use information held about you in the following ways:


- To provide information, products and services that you have requested from us.
- To meet our obligations arising from any contracts entered between You and Us.
- To notify you about changes to our services.
- To improve your browsing experience on our website.


No third parties have access to your personal data unless it is specifically required to meet either contractual obligations or the legitimate interests of the company as defined under Article 5 of the General Data Protection Regulation(GDPR).


We will not provide your personal information to any third parties for the purpose of direct marketing.
 

Marketing


With your consent, Compucare Systems Ltd may also send marketing emails or contact you with details of additional products or services we believe to be of interest to you. You will always be given the option to opt out later.


Where is the information stored?


The personal data we hold is processed by us using internal or cloud based services primarily hosted in the UK or EU. We may use other non UK/EU hosted services located in the US in compliance with EU-US Privacy Shield.


How do we protect it?


Compucare Systems Ltd have an established Information Security & Data Protection system in place in order to oversee the effective and secure processing of your personal information and we continually review the appropriateness of the measures we have in place to keep the data we hold secure.
 

Cookies


Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit: www.aboutcookies.org or ww.allaboutcookies.org.
 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.


We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html.
 

Other websites


Our website contains links to other websites. This privacy policy only applies to our website so if you follow a link from our site to another site or service, this statement will no longer apply and we would therefore advise you to read the privacy policies appearing on those sites or services.
 

Your rights


If you believe the information we process on you is incorrect you can request to see this information, and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us at privacy@compucaresystems.co.uk and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).


Access to your information and correction


You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


How to contact us


Please contact us if you have any questions about our privacy policy or information we hold about you:


Email: privacy@compucaresystems.co.uk


or


Write to us at:


Compucare Systems Limited
Lee House
3 Lower Road
Kenley
CR8 5NH


Changes to our privacy policy


We keep our privacy policy under regular review and any changes we make to this policy will be posted on this page.


Date of last update 25/05/18

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